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COVID-19 (Coronavirus)
UMBC campuses are closed, but courses are now online and employees are working remotely.

Request Help

Request Tracker (RT) is a product used by UMBC to keep track of tasks, issues, information, and campus collaboration in the form of request tickets. Developed by Best Practical Solutions, RT is an open source Help Desk solution that is free for the university to use and customize. RT Tickets are for use by UMBC faculty and registered students only.